Southeastern Wisconsin Flooding Resources

Emergency Assistance

Police and Fire: Call 911 if you need immediate life-threatening assistance.
211: Dial 211 if you are experiencing property damage (ex. flooded basements or collapsed walls). You can also fill out a property damage report on their website.
- Note: Reporting damage does not guarantee FEMA assistance but may help with disaster recovery efforts.
We Energies: Updates for power outages can be found on the We Energies app, outage map, or by calling 800-662-4797.
- Report a downed power line at 800-662-4797.
Insurance Questions: Reach out to the State of Wisconsin Commissioner of Insurance by
- Calling 1-800-236-8517
- Emailing ocicomplaints@wisconsin.gov
- Visiting oci.wi.gov/complaints
- Refer to storm damage tips at https://oci.wi.gov/Documents/Consumers/PI-237.pdf
- More resources from the Wisconsin Commissioner of Insurance can be found below:
  - After a Storm Hits
  - Property Claims
    - Avoid a Public Insurance Adjuster Scam
    - FAQs
American Red Cross: The American Red Cross has opened an emergency shelter. For immediate help, call 1-800-RED CROSS. This shelter provides a safe place to stay, meals, and essential services. See the location below. In addition to meeting the community’s basic needs of food and shelter, financial assistance is also available to those who have qualifying damage. More information is available here.
- Shelter: MPS Academy for Environmental Sciences: 6600 W. Melvina Street
- The American Red Cross, along with a variety of partner agencies, will also be holding three Multi-Agency Resource Centers to assist residents who were affected by the flooding:
- Tuesday, September 2 | 11:00 a.m. - 6:00 p.m: King Community Center
- Wednesday, September 3 | 11:00 a.m. - 6:00 p.m: McCarty Park Pavilion
- Saturday, September 6 | 11:00 a.m. - 6:00 p.m: Mary Ryan Boys & Girls Club

Local Emergency Assistance

City of Milwaukee: Below are the resources the City of Milwaukee is offering:
- Reporting Street Flooding & Other Issues: To report street flooding, water backing up into basements, downed trees or limbs, or stranded/disabled vehicles, please call 414-286-CITY (2489), visit milwaukee.gov/clickforaction, or download the MKEMobile Action App.
- City of Milwaukee Sanitation & Drop-Off Services: Drop-off service fees are waived through Sunday, August 17, are open from 7AM-6PM, and are located at 3879 W. Lincoln Ave (South Site) and 6660 N Industrial Road please (enter from Mill Road) (North Site)
  - To request bulky item pickup if you receive City garbage service, please call 414-286-CITY (2489), visit milwaukee.gov/clickforaction, or download the MKEMobile App. More information can be found here: City Sanitation Drop-Off Info.
- City of Milwaukee Health Department Health & Flood Safety Tips: To stay informed about health precautions during and after flooding, visit the City of Milwaukee Health Department website.
Milwaukee County: Milwaukee County Office of Emergency Management is available 24/7 at (414) 257-4709 regarding emergency response and recovery efforts. More information and resources provided by Milwaukee County are available here. More information from the Salvation Army of Milwaukee County is available here.
City of Muskego: The City of Muskego offers disaster information and emergency management resources here.
Village of Germantown: Village of Germantown offers disaster information and emergency management resources here.
Waukesha County: Waukesha County offers disaster information and emergency management resources here.

Clean Up Efforts

A list of flooding resources and drop-off sites for the City of Milwaukee is available here. More information on other drop-off sites is available here.